Services

  • Assessment and Treatment

    We specialise in providing evidence-based therapies tailored to adults, infants and children. We believe in personalised treatment plans that prioritise your unique needs and goals.

  • Consultation and Training

    We provide high-quality consultation and training services in EMDR and Theraplay therapies to allied health professionals and organisations. This is suited to those who wish to build their theoretical and practical knowledge in psychological themes and evidence-based interventions for clients across the lifespan.​

  • Service Delivery

    We currently offer telehealth-based services. This allows us to provide our services remotely, ensuring accessibility and convenience for individuals across Australia.

    We understand that your time and commitment may be limited, and we will work with you to set realistic expectations and goals for your specific episode of care.

Frequently Asked Questions

  • ◉ How long are my sessions?

    • Sessions run for approximately 50 minutes.

    ◉ What do I have to commit to?

    • The length of treatment or consultancy will depend on your individual needs and goals.

    ◉ How frequently can I see Brittany?

    • Please note that Brittany’s availability may vary during the year due to her professional commitments, and there may be certain weeks when she is unavailable.

  • ◉ How much are sessions?

    • All sessions are priced at $255.00  (+GST for clinician consultation)​​

    ◉ Can I get a rebate through Medicare?

    • Medicare rebates are available to those eligible holders (see Medicare tab for more information)

    ◉ Can I get a rebate through my Private Health insurance?

    • Private Health rebates are available to those eligible holders.

    • Please note that the amount of your rebate is determined by your service provider.

  • ◉ How much do I get back?

    • The current Medicare rebate for sessions with a General Psychologist is $98.95 per session.

    • We will submit your claim on your behalf.

    ◉ How do I access the rebate?

    • A Referral and Mental Health Care Plan prepared by your GP or psychiatrist is required prior to commencing services.

    ◉ What is the Medicare Safety Net (MSN)?

    • The MSN is additional financial support provided by Medicare to further reduce out-of-pocket expenses once the annual threshold has been reached. Further information regarding the Medicare Safety Net can be accessed here.

    ◉ What kind of plan do I need?

    • There are many different types of Mental Health Care Plans

    • Mental Health Care Plan (MHCP): Up to 10 sessions (initial referral for 6 sessions, then a GP review for an additional 4).

    • Eating Disorders Plan (EDP): Up to 40 sessions (initial referral for 10 sessions, then a GP review every 10 sessions. A psychiatrist review is required at session 20).

    • Enhanced Primary Care Plan (EPCP): Up to 15 sessions (initial referral for 5 sessions, with a review at session 10).

  • ◉ What is the notice period for cancelling my appointment?

    • We kindly request a minimum of 48 hours (2 business days) notice for any appointment cancellations or changes to avoid a full fee charge.

    • As a small business, we are unable to offer exemptions for missed, forgotten, or cancelled appointments due to illness or other circumstances.

    • We understand that unexpected delays can occur. If you arrive more than 10 minutes late for your scheduled session, the appointment will not be able to proceed. This is to allow sufficient time for effective psychological intervention.

    ◉ What if I have an appointment on a Monday?

    • Please submit any rescheduling notifications by 9:00 AM on the day before the preceding business day (e.g., Friday for Monday appointments, Sunday for Tuesday, Monday for Wednesday, and so on)

    ◉ What happens if I don’t pay my invoice?

    • Failure to pay an invoice will lead to suspension, and if not rectified, a permanent ban from our services.